Company details

Villa Dubrovnik d.d. hotel and travel-agency stock company

Vlaha Bukovca 6, 20000 Dubrovnik, Croatia

Commercial banks:

Addiko Bank d.d. Zagreb, IBAN: HR7425000091101370290, SWIFT: HAABHR22
Erste & Steiermarkische Bank d.d. Zagreb, IBAN: HR7524020061101003192, SWIFT: ESBCHR22        

Commercial Court in Dubrovnik, MBS: 060000978

PIN: 66669628743
KOD: HR-AB-060000978
VAT identification number: HR66669628743

Share capital: 83.001.900, 00kn paid in full, number of shares 830.019, nominal amount per share 100 kn

President of the Board: Mirna Lončar Stražičić, Board Member: Ivan Potkrajčić, Chairman of the Supervisory Board: Krešimir Huljev

Tourist agency Villa Dubrovnik d.d. hotel and travel-agency stock company

Head of tourist agency: Andrijan Blažević

Job title and credentials: Front Office Manager

Travel agency contact: guestservices@villa-dubrovnik.hr

 tel. +385 20 500 300, fax. +385 20 500 306

Travel agency working hours: 0 – 24:00

The competent authority under whose official supervision are subjects the activities of tourist agency: Ministry of Tourism, Independent Sector of Tourism Inspection, Trg maršala Tita 8/I, 10000 Zagreb
e-mail: turisticka.inspekcija@mint.hr

Notice on filling customer complaints

Pursuant to Article 6 of the Tourism Services Act and Company detail and Article 10, 
 paragraph 3 of the Consumer Protection Act, we inform service users that a written complaint to the quality of contracted services can be filed by: 
- mail to the address: Vlaha Bukovca 6, 20000 Dubrovnik, Croatia
-by email: guestservices@villa-dubrovnik.hr
-at business office

Villa Dubrovnik will confirm in writing its receipt and respond to the complaint in no more than 15 days of filing the complaint therefore please provide your contact address.