Covid Safety Guidelines
Having recognized the ongoing situation in Croatia due to the COVID-19 pandemic, all Covid 19 guidelines were replaced as recommendations and there is no obligation to wear masks indoors or outdoor. Our highest priority is the health and well-being of our guests and employees. We have put all sanitation measures in place to protect the health and safety of everyone visiting, staying, or working at our facilities.
Our team remains at your full disposal for any kind of assistance you may need during your stay with us.
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Villa Dubrovnik has been awarded the Bureau Veritas SafeGuard Hygiene Excellence and Safety Certification, following a rigorous certification process and field audits conducted across the hotel.
As a recipient of this label due to the COVID-19 pandemic, Villa Dubrovnik has demonstrated the achievement of the highest standards that keep hygiene and safety at the forefront.
Hotel Villa Dubrovnik has also been awarded the Safe stay in Croatia label, a national designation of security protocols in tourism and hospitality that was initiated in 2021 and is awarded to stakeholders in the tourism sector by the Ministry of Tourism and Sports.
Hotel Villa Dubrovnik will provide special assistance in terms of following the protocol of government requirements, medical care if necessary, in case of a suspected case of COVID-19 at the hotel, as well as an appointed supervisor to monitor all standards at all times.
Hotel Villa Dubrovnik has conducted ongoing training of all hotel staff according to the Action Plan and Protocol and ensured alignment with national government health and safety laws and measures.
Villa Dubrovnik ensures sufficient supplies of protective face masks and disinfectants for all guests according to their preferences. Hand sanitizers are placed at the hotel entrance, restaurant entrances, and in all public areas.
Guests are strongly advised to communicate with us through the hotel application (option available upon arrival), as well as via phone or e-mail at any time.
All hotel brochures, room directories, and hotel menus are available in electronic form. We have ensured that all our printed materials are kept disinfected and available upon guest request only.
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